FAQs

Because We selected, well trained and quality maids and we value the needs of our customers.

As per MOM (Ministry of Manpower) regulation, an employer needs to pay the maids levy, which is a kind of monthly tax, paid to government on every single foreign domestic worker employed in republic of Singapore.

The Levy is $265.00 per month or $10 per day, payable for the period the work permit is valid. For Singaporean with young children below 12 or elderly living under the same household above 65 years of age, the government offers a concessionary rate of SGD 120.00 per month. CPF Board, as the collection agent, collects the Levy on behalf of MOM.

Employer is responsible for the repatriation of the maid once the usual contract of 2 years expires unless it is renewed. You are required to post a security deposit (bond) of $5,000 for every maid with the Work Permit Department, MOM. If you fail to repatriate the maid after cancellation of her work permit, you risk losing the $5,000 security deposit (bond).

Employer can purchase an insurance policy from AVA, which is much more cheaper alternative as compared to making the $5,000/- deposit.

Employers need to purchase personal accident insurance coverage for the maid, the minimum sum insured is $40,000. You can purchase such insurance with various options at the following Insuring Agencies:

AVA INSURANCE AGENCY PTE LTD
91 Bencoolen Street #08-01 Sunshine Plaza
Singapore 189652

Yes, Within 14 days from the date of arrival to Singapore, she must get herself examined by a certified medical institution and only if she passes her medical test as deemed to fit for working then she can work for the employer. Such medical examination is required every six-month for the medical screening, for VDRL, pregnancy, and HIV.

As an Employer, you are liable to pay full cost of the medical expense, including hospitalization. So its better to have insurance coverage for hospitalization expenses for your maid.

Your maid would like to send her monthly salary back to her family regularly. You can engage remittance service from the following. List of Remittance Service Provider:

ActionPlus Remittance Services
133 New Bridge Road, #03-05 CHINATOWN POINT
Singapore 059413
Phone: 6533-3083
Email: westernunion@actionplus.com.sg

Ameertech Remittance Services
291 Serangoon Road, #03-00 SERANGOON BUILDING
Singapore 218107
Phone: 6297-7707

You should cancel her work permit immediately to stop the levy payment. You are then given 1 month to locate and repatriate her. Otherwise, you risk losing the $5,000 security deposit.

You must repatriate the maid immediately.

Presently MOM regulation does not allow the part-time employment of maids.

Transfer Maids are usually already available locally. Mostly “Transfer Maids” are from another employer’s and they are seeking a new employer for various reasons such as the expiry of 2 years contract or employers discontinuing the service of maid for whatever reasons.

The employer is responsible for following as per MOM regulations:

• To pay her salary on a timely basis.
• To provide adequate food and suitable.
• To provide medical care (includes hospitalization).
• To provide a safe working environment.
• To give her the respect.
• To treat her as a human being.

The obligations of the employer to the Immigration Department are stated clearly in the Security Bond.

There are 2 types of employers: Local and Expatriate

A local employer needs to provide following details to process the maids work permit application:

Identity Card (as well as those of members of his household)

Proof of income in the form of Notice of Assessment (and that of the spouse if applicable) or his authority to the Ministry of Manpower to verify his income (and his spouse’s if applicable) with the Internal Revenue Authority; or if he has recently returned after an extended absence, a letter by an officer of the company he is attached to showing:

• i. His position in the company
• ii. His monthly income
• iii. The date employment commences

If Notice of Assessment is not available and the Employer has not paid income tax in the current or previous year:

• 1. his income tax assessment if he was working abroad
• 2. and a statement from CPF showing his contribution for the last 3 months, if applicable

An expatriate employer needs to provide following details to process the maids work permit application:

• 1. Passport Copy- of self and members of the family
• 2. Employment pass and dependent pass of family members living with him/her

Ministry of Manpower (MOM) needs following set of documents in order:

• 1. A letter to MOM for terminating maid’s services and repatriating her.
• 2. A ticket to the maid’s country of origin.
• 3. Maid’s passport copy.
• 4. Maid’s work permit card.

Singapore Dollars 480.00 to 550.00. The more the experience, higher the salary.

The Philippine Overseas Employment Administration’s stipulated minimum salary of Singapore Dollars 570.00. The more the experience, higher the salary.

Singapore Dollars 520. The more the experience, higher the salary.

Singapore Dollars 480. The more the experience, higher the salary.

ransfer maids refer to those maids who have are currently staying in Singapore.

Transfer maids can be interviewed in person.

New Maids refer to those maids who are currently not staying in Singapore. Even if they have worked in Singapore or other countries, they are still classified as “New Maids” as long as they are currently not in Singapore.

Maid agencies provide you professional and comprehensive service in maid recuitment and employment. A maid agency saves your a lot of effort in maid training, Work Permit application, security bond, insurance, travel arrangement, immigration clearance, medical screening, etc.

You can employ a maid from Ministry of Manpower (MOM) approved source of countries as a Foreign Domestic Worker (FDW). The countries are: Malaysia, Philippines, Indonesia, Thailand, Myanmar, Sri Lanka, India and Bangladesh.

You can claim tax relief if:

• 1. you are a married woman and has elected for separate assessment; or
• 2. you are married and your husband is not resident in Singapore; or
• 3. you are separated or divorced or widowed and living with your unmarried child for whom you can claim child relief.

The relief is two times the amount of maid levy paid for one maid. It can only be set off against the earned income of the wife. Single taxpayers are not eligible for this relief. You can get the relief even if the levy is paid by the husband.

Your privacy is important to us. The purpose of this Privacy Policy is to inform you of how Budget Employment Service Centre Pte Ltd (13C6756), Budget Employment Pte Ltd (14C7260) and Budget Employment Agency Pte Ltd (17C8574), (collectively referred to herein as “Budget Maid Agency”, “us”, “we” or “our”), is committed to ensuring that your privacy is protected.

Budget Maid Agency manages personal data in accordance with the Personal Data Protection Act 2012 (“the Act”). Please take a moment to read this Privacy Policy so that you know and understand the purposes for which we collect, use and disclose your Personal Data.

By interacting with us, submitting information to us or signing up for any promotions or services offered by us, you agree and consent to Budget Maid Agency collecting, using, disclosing and sharing amongst themselves your Personal Data, and disclosing such Personal Data to Budget Maid’s Agency authorised service providers and relevant third parties in the manner set forth in this Privacy Policy.

1. Protection
Internet
The Internet is not a secure medium, hence we have implemented various security measures described in this policy.

Firewalls are used to block unauthorised traffic to our servers and our servers are located in a secured location accessible only by authorised personnel. Your information is kept strictly confidential. Our stringent internal procedures cover the storage, access and disclosure of your information on a need to basis.

Budget Maid Agency, neither control nor will it be held liable for the activities of any third party, such as ISPs, web-hosting companies, search engines, portals, telecommunication companies etc. which may play a part in you reaching our website. You may wish to check the privacy policies of these companies independently.

Physical Documents
Physical records, where collected, are used only in the context of its purpose. Such records, if stored, are kept in secured storage facilities either within our premises or in outsourced secured premises of which such outsourced privacy policies will apply.

Access is limited to personnel who need such data in the course of their work. Where data are not required to be kept under statutory requirements, these are properly shredded and disposed of.

2. Collection of Personal Data
Budget Maid Agency does not sell, rent, loan, trade or lease any personal information recorded at our site. We do not use cookies to collect information about you, except that required for supporting certain features of the website in order to serve you better.

Generally, Budget Maid Agency collects your Personal Data in the following ways:

(a) when you submit forms relating to any of our products or services;
(b) when you register for or use any of our services on websites owned or operated by us or when you register as a member of websites owned and/or operated by us, or use services on such websites;
(c) when you interact with our customer service officers;
(d) when you use some of our services, e.g. our WP renewal service;
(e) when you request that we contact you;
(f) when you are contacted by, and respond to, our marketing representatives and agents;
(g) when you respond to our request for additional Personal Data
(h) when you ask to be included in an email or other mailing list;
(i) when you respond to our promotions and other initiatives;
(j) when we receive references from business partners and third parties
(k) when you submit your Personal Data to us for any other reason.

3. Purposes for the Collection, Use and Disclosure of Your Personal Data
By submitting your information or information relating to another individual, you consent to the use of that information as set out in this Policy. We will post any changes to our Privacy Policy on this page, and may place notices on other pages of our web site. This is to ensure that you are aware of the information we collect and how we use it at all times. We will also e-mail you should we make any changes so that you may consent to our use of your information in that way. Continued use of the service will signify that you agree to any such changes.

Generally, Budget Maid Agency collects, uses and discloses your Personal Data for the following purposes:

(a) responding to your queries and requests and responding to complaints;
(b) managing the business operations of Budget Maid Agency and complying with internal policies and procedures;
(c) matching any Personal Data held which relates to you for any of the purposes listed herein;
(d) verifying your identity;
(e) preventing, detecting and investigating crime, including fraud and money-laundering, and analyzing and managing other commercial risks;
(f) protecting and enforcing our contractual and legal rights and obligations;
(g) conducting audits, reviews and analysis of our internal processes, action planning and managing commercial risks;
(h) preventing, detecting and investigating crime and managing the safety and security of our premises and services (including but not limited to carrying out CCTV surveillance and conducting security clearances
(i) compliance with any applicable rules, laws and regulations, codes of practice or guidelines or to assist in law enforcement and investigations by relevant authorities; and/or
(j) any other purpose relating to any of the above.
In addition, where permitted under the Act, Budget Maid Agency may also collect, use and disclose your Personal Data for the following purposes:

(a) providing services, products and benefits to you, including promotions, loyalty and reward programmes;
(b) matching Personal Data with other data collected for other purposes and from other sources (including third parties) in connection with the provision or offering of products and services, whether by Budget Maid Agency or other third parties;
(c) administering contests, competitions and conducting lucky draws, including, where necessary, in order to announce the results of these contests, competitions and lucky draws and identify and contact the winners, and in order to publicise and conduct marketing strictly related to these contests, competitions and lucky draws;
(d) sending you details of products, services, special offers and rewards, either to our customers generally, or of particular products and services which may be of interest to you; and
(e) conducting market research, understanding and determining customer location, preferences and demographics for us to review, develop and improve our products, services and also develop special offers and marketing programmes.
If you have provided your Singapore telephone number(s) and indicated that you consent to receiving marketing or promotional information via your Singapore telephone number(s), then from time to time, Budget Maid Agency may contact you using such Singapore telephone number(s) (including via voice calls, sms, fax or other means) with information about our products and services (including discounts and special offers).

4. Withdrawal, Access and Correction of your Personal Data
Should you wish to withdraw consent to use of your Personal Data or obtain access to or make corrections to your Personal Data records, please send an email to budgetmaidenquiry@yahoo.com.sg